If you want the best results with your Point Pleasant NJ heating and cooling job, then you need to take the time to ask the right questions. Too many customers simply call someone from the Internet and then regret that decision when they run into problems later. If you want to get the right Point Pleasant heating and cooling results, then you need to know what questions to ask before choosing a technician.
Are you licensed?
Every Point Pleasant NJ heating and cooling technician must be licensed in order to work on your project. This should be a question that your technician is not only happy to answer, but prepared to answer with their license in hand.
Do you guarantee your work?
Most Point Pleasant NJ heating and cooling companies will do warranty work on any products they install, but you should also make sure the technician you are talking to works for a company that guarantees its work as well. If a piece of equipment is installed improperly, then you should feel confident that the issue will be taken of quickly and properly.
Does your company offer emergency and after-hours services?
If a piece of equipment an HVAC company installs decides to break down, it is usually not during regular business hours. In the middle of winter, you want to know that your after-hours emergency service call will be taken and responded to quickly by the contractor that you choose.
Can you provide testimonials for past projects?
A proactive consumer who wants to have work done by only the best companies will take the time to contact references and read testimonials pertaining to the HVAC companies they are considering. You should also go online and do a search to see what kind of reviews the companies are getting from real customers who have decided to put their feelings about the company on the Internet. Two good places to start are the company’s social media pages and the Better Business Bureau website.
Does this quote include everything I will need?
Even in this day and age of instant customer reviews on the Internet, there are still companies that try to add charges to a bill after the job is done. Along with asking your technician if there will be charges added after the job is done, you should insist that your quote have wording on it to indicate that the price you have been given includes all charges.
What manufacturers do you work with?
If you do your research before a technician arrives, you will already know the names of the best manufacturers in the industry. But that does not mean that the HVAC technician you are talking to has not found a brand that is well-respected in the industry, but not well-known. Ask what manufacturers the technician represents, and then do your own research to find out if those names are associated with quality products or not.
Choosing the right Point Pleasant NJ heating and cooling company to work on your house is a critical part of getting the job done right. Before you make any decisions, be sure to ask each technician the questions that will let you know whether or not you are dealing with a quality company.